Refund policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 14 days of receiving your order.
Eligibility for Returns
To qualify for a return, the item must:
- Be returned within 14 days of the delivery date.
- Be unused, undamaged, and in the same condition that you received it.
- Be in its original packaging, including all accessories, manuals, and any included items.
- Not show signs of wear, installation, modification, or misuse.
Non-Eligible Returns
We reserve the right to refuse returns if:
- The item has been used, damaged, altered, or is not in its original condition.
- The return request is made after the 14-day return period.
- Parts, accessories, packaging, or included items are missing.
Return Process
To initiate a return, please contact us with your order number and reason for return. Once your return request is approved, we will provide instructions for returning the item.
Refunds
After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method. Shipping costs are non-refundable unless the item was received damaged, defective, or incorrect.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.